Customer Service

How to Contact Us

If you have any questions, concerns, or feedback, our support team is ready to assist you:

• Email: mail-wp@occasions.pk

• Phone: 03439771095

We strive to respond to all inquiries as quickly as possible, usually within 24 hours.

Payment Method

We offer Cash on Delivery (COD) for all orders across Pakistan. Simply place your order and pay when your package arrives at your doorstep—safe, convenient, and hassle-free.

Shipping & Delivery

• We deliver all across Pakistan.

• Estimated delivery time: 3–7 business days depending on your location.

• Once your order is shipped, you will receive a tracking number to stay updated on your package.

Returns & Exchanges

Your satisfaction is important to us. If you receive a product that is damaged, defective, or not as expected:

• Contact our customer service within 7 days of delivery.

• Keep the original packaging and tags intact.

• We will guide you through the simple return or exchange process.

Note: COD orders can be returned or exchanged following the same procedure.